The latest Richmond Events' business panel report on employee engagement is now available. Please read on for headline findings and to download the full report.
· 77% of the panel feel employee engagement is essential within their organisation, with a further 22% feeling it’s nice to have.
· The panel feels that levels of employee engagement are higher within their department than they are for their organisation as a whole. For their department 44% have high engagement versus 29% for the wider organisation. There’s no real surprise that people feel their department is happier / smarter / more engaged than others but surely by default it means someone somewhere has to be wrong?
· 48% of the panel feel that engagement levels have increased within their organisations over the past 3 years. A similar percentage, 59%, (though not necessarily the same people) expect them to increase over the next 12 months.
· Of the 68% of organisations that measure employee engagement, the highest proportion do so annually, with a further 25% doing so on an ad-hoc basis.
· The most popular measurement tools for employee engagement are questionnaires and staff appraisals. Unofficial methods such as staff turnover and word of mouth are also used by many organisations.
· 6% of the panel feel that less than 10% of employees within their organisations are prepared to go that extra mile, though a further 27% feel the figure is slightly higher: between 10%-25%.
· On the flip side only 1% of the panel feel 90%+ of employees will go the extra mile and only 13% believe between 75%-90% will do likewise.
· The majority sit somewhere in between. The average figure is 44% - making analysis relatively straightforward; for every person in your organisation prepared to go that extra mile, there’s someone who isn’t!
· The two most important factors contributing to employee engagement are a good leadership team and good line management.
· The top 2 areas where the panel feels they need to increase employee engagement levels within their organisation are internal communications and the provision of more career opportunities. Fix those and you fix the problem…………..